Doggie Care begins at 7am on weekdays
and 8am on Saturday. We close at 7pm every day and there are no pickups or drop-offs after that.
Your dog appreciates being picked up on time! If we haven’t heard from you by 7:00pm, we will feed, walk, hug and tuck your dog in for the night. Additional overnight charges will apply. Thank you for understanding!
• At Least five months old
• Spayed or Neutered
• Current on all vaccinations
- Including Rabies, DHLPP and - Bordetella (within the last six months)
- Vaccinations should be faxed or brought
- in prior to drop off.
• Not protective of food, toys
- and/or space
• Temperament Evaluation
• Have a proper fitting collar or harness • with name tag
We do not accept pets with fleas or ticks.
For overnight stays and boarding we ask that any cancellations be made at least two days in advance. On holidays, a 72-hour cancellation policy must be adhered to or we will charge your credit card for the intended stay.
To enroll your dog at HEART & SOUL K9 for doggie care or boarding please complete our Enrollment Form and read and sign our Release Agreement. Please bring them with you to your appointment. Both are available for download below or on our FORMSpage.
At least 24 hours prior to your dog’s first visit, we will need proof of current Rabies, DHPP, and Bordetella vaccines for both doggie care and boarding guests.
HEART & SOUL K9 requires that Bordetella vaccinations be given every 6 months for doggie care. For boarding guests Bordetella vaccinations must be given at least one week before staying with us. We require that all vaccinations be administered by a licensed veterinary clinic.
All our new guests, should call to schedule an appointment for a temperament evaluation. We schedule these appointments Monday through Saturday between 9:00am and 12:00pm.
We require reservations for doggie day care and overnight boarding especially during busy holiday weekends. We advise making your reservations at least two weeks in advance.
During the holidays please plan ahead and make your reservations at least one month in advance for overnight stays. We start booking in July for the Thanksgiving, Christmas, New Years and fill up fast!
Daycare reservations are also required during the holidays.
We recommend that all dogs wishing to schedule overnight stays also spend a day with us prior their sleepover. This pre-boarding visit will insure compatibility and a more comfortable experience for your dog. An appointment is also required.
HEART & SOUL K9 offers a discount for multiple dog households. This does not include dog training.